Showing posts with label store. Show all posts
Showing posts with label store. Show all posts

Wednesday, September 28, 2016

How to Fix Error 505 in Google Play Store

How to Fix Error 505 in Google Play Store




The Error 505 is a Google Play Store error in Android 5.0 Lollipop and KitKat 4.4. Some apps affected by Error code 505 include Google Play Games, Asphalt 8, Hearthstone, The Walking Dead, Clash of Clans and so on. The fix involves running a simple ADB command in Android SDK, we will come to that later. Many got this error due to the Adobe Air app. So you can try uninstalling the app. This error has been fixed on the latest versions of Android Lollipop so you can also update your version of Lollipop to 5.1 or later to fix it.

This is actually a permission error so clearing cache method may not work. But you can still give it a try. First, clear the cache and data for Google Play Store and Google Service Framework. These methods are explained in detail here: RPC-S:7/RPC-S:5 and Error 963. If those solutions didnt help, try the steps below to fix Google Play Error 505 while installing or updating apps:

How to fix Error 505 in Google Play Store during app download



Method 1: Uninstall conflicting app(s)

If you have multiple apps installed to perform similar function, then the -505 error code maybe caused because those apps are trying to access the same system settings. For example- you may have multiple banking apps installed and both will try to use similar payment settings and protocols. And when these apps are conflicted error 505 is caused. To resolve this issue, simply uninstall the first app and use the other one and vice versa.

Method 2: Uninstall/Re-install

First completely uninstall all the apps that are getting this error in Google Play.  For example if your Blizzard apps are facing error 505, uninstall all of them and reinstall. Also, you may have installed some Android apps from the Amazon store- try uninstalling them and re-installing them via Google Play Store.

Error Formats:  
  • Unknown error code during application install "-505"
  • "Hearthstone: Heroes of Warcraft" cant be installed. Try again, and if the problem continues, get help troubleshooting (Error code: -505)
screenshot- (Error code: -505) while installing Google+ in Google Play

Method 3: ADB Uninstall


Before you begin the steps you have to install the Android SDK on your PC, connect your Android device and perform an ADB uninstall for the app package thats causing the error.

The ADB tool is inside the platform-tools folder inside Android SDK folder. You will have to open command prompt. For Windows users: Start>> in the search box type cmd >> right click and select "Run as Administrator"

From inside the command prompt,  navigate to Android SDK folder. Now you can run the ADB. uninstall command.

After youve installed the Android SDK and appropriate USB drivers follow these steps:
  • Perform an ADB uninstall for the app package thats causing the error.  App packages are in this format: com.xx.xx. You can check the app package name by going to Android >> data folder inside the internal memory of your Android device.  
    • For example to remove chrome package from your device, the command is: adb uninstall com.android.chrome.
running adb uninstall command in Android SDK
  • After successful uninstall you will see a message that says, "success"
  • Now reinstall or update the app (or game) from the Play Store


Hopefully the above step gave you some idea about how to fix this issue. If nothing worked you may have to factory reset your device. If you have a better solution for the unknown error 505 please let us know about it in the comments.

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Tuesday, September 27, 2016

How to fix error 501 on Google Play Store during download or installation

How to fix error 501 on Google Play Store during download or installation





Due to error 501 in Google Play Store Android users can’t install, download or update many apps and games on their Android phones or tablets. This problem is caused most of the time if you have multiple apps installations going on in the Play Store. In such case, cancel all the app installations and download them one by one. If you are a custom ROM user, you may get the 501 error code while updating Google Play Services. This is caused because you flashed an incompatible Gapps package or a buggy OS. In such a case, reflashing the OS + Gapps package could be the solution. In my case, the Google Play Store error code –501 popped up while installing an app update. Here are all the possible methods to fix Android error 501 in Google Play:

Android Fix: Google Play Error Code: -501

Google Play Store Error 501 while updating a Google app


Method 1: Reinstall

Simply cancel the installation process and try installing the app or game. If that didn’t fix it, uninstall the app/game completely and download it again from Google Play Store.

Method 2: Uninstall updates for Google play Services

This method will probably solve error 501 message while updating Google Play apps like Google Play Services, Google +, Google Play Games, YouTube, Gmail and so on.

  • Go to Settings >> Apps >> All
  • Scroll and select “Google Play Services”
    • Tap “Uninstall updates” and “clear data”
  • Also,  select "Google Play Store" and tap "Uninstall updates"
  • Again, go to Apps >> All >> select “Google Service framework”
    • Tap “Clear Data”
  • Open Google Play and download or update an app


Method 3: Resetting App preferences

Resetting app preferences will restore default settings for your apps. This won’t delete any data from your Android device.

  • Go to settings >> Apps
  • Press menu or the three dots on the top right
  • Select “Reset app preferences” >> Tap “OK”


Method 4: For custom ROM users (Cyanogenmod, Paranoid Android, SlimROM etc)

First try reflashing your OS and then a compatible GAPPs package. Go to recovery and wipe cache partition. See if that solved the 501 error in Google Play. If that didn’t work, you will need to entirely wipe the device (factory reset) and then run a fresh installation. For the fresh reinstallation try a different ROM and a new Gapps package. Reboot into recovery and proceed to flash the new zip files. That will almost certainly fix the 501 error message while updating Google Play Services.


Thanks for reading. Hope one of the above methods fixed “Can’t download app due to error code -501” in Google Play Store issue. If you have alternative solutions please suggest them in the comments.

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How to Fix Error 500 in Google Play Store

How to Fix Error 500 in Google Play Store


Google Play Error 500 is an Android app download error that many Clash of Clans users are experiencing on their Android devices running older OS like 4.2 or 4.3 JellyBean. Relatively newer OSs like Android 4.4 KitKat and 5.0 Lollipop is also affected by this bug but not as widely as the older versions. Due to error 500 in Google Play Store, users cant download or update any Android apps. Sometimes this error code pops up during installation and even after the app has been completely downloaded. This is the exact format of the error message- "Clash of Clans" could not be downloaded due to an error (500).

Other apps affected by this Play Store bug includes YouTube, Facebook, WhatsApp, Viber and other apps. Normally this issue is caused by a slow internet connection so you can try waiting for your Wi-Fi to get back to its normal speed or you can try connecting to a different network. If the app youre , try downloading the app on mobile data.  Turn Wi-Fi off and turn it back on and try the installation. If that didnt fix  Error 500 in Google Play Store, then try the steps below:

How to fix error 500 in Google Play Store

Clash of clans game poster

Note: This fix works for any app or game causing error code 500.

Method 1: (For update error)
  • Sync Game data to Google Play Store (Settings >> Accounts >> choose ur gmail)
  • Totally uninstall Clash of Clans or any app thats causing error
  • Then reinstall it from Google Play Store




Method 2: Clearing Cache & Data
  • Go to Settings >> Apps >> swipe and go to "All" tab
  • scroll down and select "Google Play Store" >> Select "Clear Cache" and "Clear Data"
  • similarly, clear cache and data for "Google Play Services"
  • reboot (optional)
  • open Google play and try to download or update the app or game

Method 3: Remove and add back your Google account

This is a very common error fix used to solve Google play Error 927, Error 963, and Error 907.  In this method you will have to remove your Gmail account from settings >> Accounts >> Google >> press menu and select  "Remove account". After that simply adding the same account back will fix the app download/update error.


Let us know if the above steps fixed Google Play Store Error 500 in your Android smartphone or tablet. If you have any other solution or fix, let please drop a comment and help us out.





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How to fix error 923 in Google Play Store

How to fix error 923 in Google Play Store






The Error 923 is a Google Play Store error which prevents Android users from updating or downloading apps and games. The error message looks like this: "Viber" could not be downloaded due to an error (923). Popular apps affected by this Google Play Store bug include Facebook, Clash of Clans, Hearthstone, Whatsapp and Subway Surfer.  While I’m not sure what Android error code 923 exactly means, in order to fix it, you will use the cache clearing method, which has been used to solve other common Android market errors like RPC:S-7 and the infamous “unfortunately app has stopped error”. Users will keep getting this error until they clear the cache and data for some Google processes. Here are a couple of fix for Error 923 in Google Play Store:


Similar Error: Fix Android Error 924 on Google Play

How to Fix Error 923 in Google Play Store 

First Method : Clear Google app cache


Clearing App Cache to fix 923 error in AndroidClearing App Cache for Google Play Store


  • Go to Settings >> Apps >> Swipe left to see “All” apps list
    • Scroll down and select “Google Play Store” 
    • Select “Force stop” and then “Clear Data” >> Select “Ok”
  • Go to Settings >> Apps >> Swipe left to see “All” apps list
    • Scroll down and select “Google Play Services” >> 
    • Select “Force stop” and then “Clear cache” >> Select “Ok”
  • (optional) Again go back to “All” app list 
    • Scroll down and select “Google Play Framework” >> 
    • Select “Force stop” and then “Clear Data” >> Select “Ok”


Once above steps are completed, open Google Play Store, add you Gmail account information and start downloading apps and games.

Second Method: Clear System Cache

Android_Settings
Clearing System Cache to Fix error 923 in Android Play Store


  • Go to Settings >> Storage
  • Tap on “Cached Data” under Internal Storage
  • Press “OK” to clear cache
  • Now reboot and try to install the App from the Google Play Store


I hope the above solutions helped resolve this error for your Android Smartphone or tablet. If you have any other 923 error fix, please mention them in the comments.


Note that this error is common mostly in the Jelly Bean operating system so if you update to the latest Android 4.4 Kit Kat or Android 5 Lollipop, you may stop getting this error. Some devices which have been affected by the 923 error include Moto G, Samsung Galaxy S5, Galaxy S4, Galaxy S3, Galax S2, Nexus 4, Nexus 7, HTC One X, LG L5.  Many users have complained of the 923 error while to download Whatsapp, Facebook, Blackberry Messenger etc.



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Sunday, September 25, 2016

How to fix error 920 in Google Play Store

How to fix error 920 in Google Play Store






The error 920 is another common Google Play Store related error. This bug prevents you from downloading or updating your apps & games from the Android market. This issue is also common in in Cyanogenmod based devices like OnePlus One. The fix for error 920 is the same as that of error 963 and the infamous error RPC:S-5:AEC-0.  All you need to do is clear some cache and delete/re-add your Gmail account in the settings. First thing youd want to try is rebooting (restarting) your android device and then installing the app causing the error. If that didnt work,  here are the simple steps to resolve or fix error 920 in Android Google Play Store:

How to Fix App Error 920 in Google Play Store  

Update for "Gmail" could not be downloaded due to an error. (920)


Method 1: Uninstall and Re-install the app or game causing error
  • go to Settings >> Apps >> All
  • scroll and find the App giving the error 920 >> Select "Uninstall" 
Method 2: Clearing Cache and Data 
  • go to Settings >> Apps >> All
  • scroll down and select "Gogle Play Store >>  Clear Cache and Clear Data
  • open Google Play Store and try to download/update the app or game


Method 3: Removing and re-adding Google account
  • go to Settings >> Accounts >> Select "Google"
  • select your Gmail account 
  • Press menu and select "Remove acccount"
  • optionally, do a reboot
  • Again, from Settings >>  Under "Accounts" >> select "Add account" >> Select "Google"
  • Now simply add back your Gmail account deleted earlier
  • Open Google Play Store and download or update the app  

One of the above three methods have worked perfectly for most users. The third method is popular but first two are shorter so you could give them a try. Did this fix solve error 920 for your Android? Let us know along with your device model and operating system. HTC One,  Galaxy S4, Nexus 5 users have widely reported this error. Whatsapp, Facebook, Gmail app installation are also frequently affected by this error. 

If you have an alternative or a more permanent solution, drop it in the comments. 


Related Error:
Unknown error code during application install: "920"




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Saturday, September 24, 2016

How to Fix Error Code 504 in Google Play Store

How to Fix Error Code 504 in Google Play Store





The Error 504 is a Google Play Store gateway error that occurs due to slow internet connection on your Wi-Fi or mobile data. This is the error message I received while trying to install Facebook via Google Play store: Cant install app. "Facebook" cant be installed. Try again, and if the problem continues, get help troubleshooting. (Error code:- 504). One of the signs of a slow connection is slow loading of normal webpages. Try opening google.com on your Android browser, if it takes longer than normal to load the page, then your connection is slow and when you try to download or update large Android apps or games in such a connection, you will get the unknown error code 504 in Google Play. Users have reported this error while trying to update/download apps like Facebook, Chrome, Titanium Backup, Viber and so in google Play.

This error generally occurs while downloading or updating apps while the internet is slow. This issues has affected many android devices running different OSs like JellyBean 4.2, KitKat 4.4 and Lollipop 5.0. Most of the time, Google Play Store error 504 goes away once your network is back to normal. If youre getting this error despite a normal internet speed try the following method to fix error code 504 in Google Play Store:

How to Fix Google Play Store Error 504 during app install & update

App cant be installed Error Code -504 in Google Play Store
Google Play Store Error Code: -504 while installing Facebook 

Method 1:Turn off and turn on Wi-Fi

This is basically to see whether your wi-fi is working as normal. 
  • First turn off your router, wait for 30 secs and then turn it back on
  • Now, turn off your smartphone or tablets wi-fi and then turn it back on
  • Connect to your Wi-Fi network
  • Open Google Play and try to update/install the app

Method 2: Turn off and turn on mobile data

Sometimes the problem can be with your home or office internet connection. You can simply turn on mobile data and try to download and install your app from Google Play Store. However, some mobile service providers charge high fees on mobile so only use mobile data if you can afford it. If your device is still unable to connect via mobile data, turn it off and on and check. 
  • You can turn off mobile data or the entire network via Aeroplane mode in the quick settings
  • If you dont know how to use Aeroplane mode, go to Settings >>Mobile Networks >> Disable Data
  • Now turn your mobile data back on and try to run the installation

Method 3: Clearing Cache and Data of Google Play Store



This is the most used method for fixing many Google Play Store error codes and error messages.
  • Go to Settings >> Apps >> Swipe and select "All"
  • scroll down and select "Google Play Store" >> Clear cache and Clear Data
  • again, from "All" >> scroll down and select "Google Service Framework" >> Clear Cache and Clear Data
  • Now, open Google Play Store and update or download your app or game 
Related: How to fix com.android.vending has stopped Google Play error

Please note that the above methods might not work for everyone but they have worked for most. Most of the times, this error just automatically resolves after your network speed is normalized. If you have other possible  solutions for the 504 Error in Google Play Store please let us know in the comments. 

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Friday, September 23, 2016

How to Fix 0x803f8001 error in Windows 10 Store

How to Fix 0x803f8001 error in Windows 10 Store






Windows 10 upgrade have brought new life to many devices- even ones with really old hardware dating almost 8-9 years. The new Win 10 combines the best features of Windows 8.1 with the user friendly interface of Windows 7. However, not al would agree with this and many have stuck to Windows 7 and some have even rolled back to Win 7 after experience some bugs in Windows 10. One of the common bugs cause apps like MSN Food, MSN health, MSN news, Get Skype, Get office, Phone companion etc to crash and giving the 0x803f8001 error while trying to update or download in the Windows Store. Basically, users cannot install any app or game from the store. Read below to find out how to Fix 0x803f8001 error in Windows 10 Store

How to Fix 0x803f8001 error in Windows 10 Store

Method involved: Uninstall and Re-install apps causing error: For example let’s say the “Get Skype” app is giving you the error 803f8001. To fix this
  1. Click start >> Type “Get Skype” in the search bar
  2. Right Click “Get Skype” from the search results
  3. Select “Uninstall” and wait for a few minutes to ensure its uninstalled
  4. Now open Windows Store (type “Store” in search bar)
  5. Search “Skype” and re-install
  6. Repeat the same steps for other apps affected by the error


Windows may soon come up with a patch to fix this error permanently. In the meanwhile, the above steps will let you install the Windows 10 apps in your device. Did this fix the 0x803f8001 error for your PC, phone or tablet? Do you have any other solution? Let us know in the comments.

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Sunday, September 18, 2016

How to Fix Error 492 on Google Play Store

How to Fix Error 492 on Google Play Store




We have a simple fix for app could not be downloaded due to error 492 in Google Play Store. This Android Error prevents users from updating, downloading or installing apps and games from the Play Store.  Its weird that this error only affects selected apps whereas other apps install just fine. So what are the solutions and possible methods to resolve this error? The solution involve the similar steps used to fix Android error 498, which is to clear app cache and data of Play Store and other similar Google apps. Here are the easy steps to fix error 492 in Google Play Store and also on MIUI based Mi-Market:

How to fix Google Play Error 492 on Android 

Example errors:

Update for "YouTube" could not be downloaded due to an error (492)

Update for "Clash of Clans" could not be downloaded due to an error (492)

"Hearthstone: Heroes of  Warcraft" could not be downloaded due to an error. (492)

Other Apps/games affected by Error 492 include Facebook, Viber, Whatsapp, Hearthstone:Heroes of Warcraft, Asphalt 8, Dead Trigger and so on. 

screenshot of google play error code 492


Solution 1: Re-installing the App or Game

If you are getting this error while trying to update, first uninstall the app and then re-install it from Google Play Store. Also, make sure to check that your internet connection is not slower than usual.


Solution 2: Clearing Cache and Data 
This is the most common approach to fix Android error messages and error codes during app installation in Google Play Store.
  1. Go to Settings >> Apps >> All
  2. Scroll down and select "Google Play Store"
    • Select "Clear Cache" and "Clear Data"
  3. Scroll down and select "Google Services Framework"
    • Select "Clear Cache" and "Clear Data"
  4. Now open Google Play Store and update or install your app (or game)
Additionally, you may have to uninstall updates for "Google Play Store"  on Step 2 above. That will restore the factory version of the Play Store. Dont worry, the Play Store app will automatically update later. 

Solution 3: For Custom ROM users
Custom ROM users use a "recovery" menu to flash new ROMs (operating systems) or other additional software tweaks via zip files. People who use customized Android OSs like Cyanogenmod are tech savvy and they will know what the below steps are, but newbie flashers may need to do som research. 
  • Turn off your phone and boot into recovery
    • Search online for the proper button combination to enter recovery mode
  • Use volume keys for highlighting menu options
  • Select "wipe cache partition" 
  • Optionally, go to advanced menu and select "wipe dalvik cache"
  • Reboot system
  • Open Google Play Store and Download your app 

Solution 4: Formatting SD Card

If you are running custom ROM on your rooted Android device, then you can probably install APps to SD. When you have a corrupt SD Card and try you install apps (games) in it, you can get error 492. Format your SD Card or run on a disk check to find and solve system file errors. To check for errors, connect your device to your PC or simply take out the SD Card and insert it into your PC. Then right click on the removable storage and click Properties. Go to Tools >> Click "Check". You might have to replace your SD Card if it has lots of bad sectors.

If you are still getting the error code 492, you maybe able to fix it my using the methods on these posts:

Related Android Error Codes and Fixes
How to Fix  Google Play Error 907 
How to Fix Error 963 in Google Play
How to Fix Error 489 in Google Play
How to Fix Error 906 in Google Play 



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How to fix error 906 in Google Play Store

How to fix error 906 in Google Play Store






In this post we will read the methods to fix app could not be downloaded due to an error (906) in Google Play Store for Android. The fix for download failed error 906 fix is similar to that of error 963. The common method used to solve fix these error codes is to uninstall Google Play Store updates and clear data of Google Play Services. Some have also resolved this issue by unmounting SD card before downloading an app or game. The step by step instructions on how to fix error 906 in Google Play Store is mentioned below:

How to fix error 906 in Google Play Store [Best Solution]



Method 1: Clearing Cache and Data 
  1. Go to Settings >> Apps >> All >> Scroll down the list and select "Google Play Store"
    • Select "Clear Cache" and "Clear Data"
  2. Similarly, from All >>Screoll down and select "Google Play Services"
    • Select "Clear Cache" and "Clear Data"
  3. Now open Google Play Store and try to update or install the app/game that was initially giving you the error 

Method 2: Unmounting SD Card
  1. Go to Settings >> Storage >> Scroll down and select "Unmount SD Card"
  2. Open Google Play Store and then download or update the app or game
  3. After successful update or installation, go back to Storage  >> Scroll down and "re-mount the SD card"

Method 3: For error 906 during update of apps-games installed in SD Card
  1. Go to Settings >> Apps >> All >> scroll down and select the app (game) thats giving the error 906
  2. Select "Move to internal storage"
  3. Open Google Play Store and run update the app (game)
  4. After successful update, move the app back to SD Card.

Method 4: Uninstalling Google Play Store updates (high success rate)
  1. Go to Settings >> Apps >> Scroll down and select "Google Play Store"
  2. Select "Uninstall Updates"
  3. Optionally, go to settings >> apps >> scroll down and select "Google service framework"
    • Clear Data and Cache
  4. Open Google Play Store and update or download the app (game) that was giving you error 906


Hit the social media buttons if the above solutions fixed Error 906 for your Android device. Let us know if you have any other steps/methods to resolve this Google Play Store error.



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How to Fix Error 905 in Google Play Store Android Lollipop KitKat Marshmallow

How to Fix Error 905 in Google Play Store Android Lollipop KitKat Marshmallow





Many Android 5.0 Lollipop users are reporting error 905 in Google Play Store while installing or updating apps/games. Heres the error message: "app" could not be downloaded due to an error (905). I am not exactly sure what this error code means but it may be caused by poor memory management or memory leak on a buggy OS. I got the Google Play error 905 while downloading an app on my phone that had recently received Android 6.0 update. The download bar would show progress but it would stop downloading right at the end and then this error message would pop up. Sometimes the error would appear right after tapping the "install" button in Google Play Store.  

Android users are getting this error mostly while downloading large apps or games like Microsoft Power Point, Microsoft Word, Excel, Asphalt 8, Monument valley, Hearthstone Heroes of Warcraft, Mortal Kombat X etc.  After some research, I’ve found some quick methods to fix error 905 in Google Play Store. These fixes should also work for  devices running Android 4.3 JellyBean Android 4.4 KitKat, Android 5 Lollipop or  Android 6 Marshmallow.


How to Fix error 905 in Google Play Store Android


Method 1: Keeping screen on during app update or download in Google Play Store

  1. Go to Settings >> Display >> Screen timeout (Sleep) >> Keep screen turned on (or set timer to the highest possible value) 
  2. Open Google Play Store >> Download your app that was causing error 905
  3. Do not go back or close Google Play Store until the download and installation is completed.

Method 2: Close background apps

  1. Sign out of apps that run in the background
  2. Go to Settings >> Apps >> Running >> Check apps that are taking too much MB or memory >> Stop or sign out of these apps
  3. Open Google Play Store and try to install/update app 


 If the above methods didn’t work, try the one below

Method 3: Uninstalling updates for Google Play Store
  1. Go to Settings >> Apps >> All Scroll down till you find “Google Play Store” 
  2. Select “Uninstall updates” Open Google Play Store >> Install or update the app 
  3.  Note: Your Google play Store will automatically update later but you will no longer get the 905 error.

Common devices experiencing this error include Nexus 7, Nexus 5, Galaxy S4, S5, S6, HTC One, Xperia Z2 etc. If you’ve managed to solve  Google Play error code 905 through other alternative methods, let us know about it in the comments. If any of the above method worked for you, hit the like buttons.


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Friday, September 16, 2016

How to fix Android Error 491 in Google Play Store

How to fix Android Error 491 in Google Play Store




The Google Play Error 491 and 492 are common errors that dont let users install or update apps from the Android app Store. This is a minor issue and can be easily solved by removing and adding back your main Google(Gmail) account. Basically the error fix involves the same method as for solving other Play Store related errors like RPC:S-5:AEC-0, Error 907 and Error 963. Another possible fix for Error 491 in Google Play is to wipe cache partition and dalvik cache via recovery, but the first method mentioned below is much simpler.

How to fix Google Play Error 491 and Error 492

All you need to do is remove your Gmail account from settings and then add it back, The whole thing takes barely 5 minutes. If you already know how to do it, no need to read further, If not, here is the step by step instruction: 
Steps to fix error 491 in Google Play Store
  1. Go to Settings >> Scroll down to "Accounts"
  2. From your Accounts select Google>>Remove your main Gmail Account (Press menu key and select remove account)
  3. Now reboot your Android phone or tablet
  4. After reboot, add back your Gmail account
  5. Run Google Play Store and install the app

I hope the above solutions worked for you.  If it fixed the issue, please like this post and drop a comment. If you have any other solution for the Android Error 491 also let us know about it in the comments. 



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Wednesday, September 14, 2016

How to fix error 925 on Google Play Store

How to fix error 925 on Google Play Store


The error 925 is a Google Play store error affecting newer Android operating systems like Android 4.4 KitKat, 5.0 Lollipop and 6.0 Marshmallow. This error message pops up during app download or update, rendering the installation process unsuccessful. Example- “Whatsapp messenger” could not be downloaded due to an error (925) or Update for “Facebook” could not be downloaded due to an error (925). The solution for this error is the same as the fix for Google Play Error 927. Below are two simple methods that will quickly fix error 925 on Google Play Store Android:




First thing you’d want to try is to simply cancel all downloads or updates and then download each app or game one by one in Google Play Store. If that didn’t work here are the solutions for Google Play Error 925:

How to Fix Google Play Error 925 

Clearing data of Google Play Store

Method 1: Clear Google Play Store Cache

  1. Go to Settings >> Apps >> swipe left and go to “All”
  2. From the list, scroll down and select “Google Play Store”
  3. Tap “Clear Data”
  4. Open Google Play Store and then download your app or game
If the error persists, you can also try repeating the above steps to clear data for “Google Service Framework”.


Method 2: Removing and re-adding Google account

This method has been widely used to fix many Google Play store errors like the infamous RPC-S:7 RPC-S:5 and RPC-S:7 errors
  1. Go to Settings >> Accounts >> Select “Google”
  2. Tap on your Gmail address (Google account)
  3. Then press menu button on the phone or the dotted icon on the top right screen
  4. Select “Remove account” >> Okay
  5. Now again go to Accounts >> select “Add Account” >> Select “Google”
  6. Simply add back the previous gmail account
  7. Now open Google Play Store and download your apps/games

I hope the above one of the methods fixed error 925 on Google Play for your Android device. If you have any other solution or fix, please mention them in the comments.

Similar Google Play Errors and Fixes

  • How to fix error 963 in Google Play
  • How to fix error 907 in Google Play
  • How to fix error 924 in Google Play
  • How to fix error 920 in Google Play


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Monday, September 12, 2016

Error Fix Unfortunately Google Play Store has stopped Android

Error Fix Unfortunately Google Play Store has stopped Android






Many users who recently updated their Android system or upgraded to a newer version of the Android operating system are experiencing the "Unfortunately Google Play Store has stopped" error. This error pops up every time you open the Google Play Store app to download or update an app, and then it suddenly force closes. After this error you may also get another one that says, "Google Play Services has stopped error". These errors are particularly frequent if youve just flashed a custom ROM (example: Cyanogenmod) with an incompatible GAPPS package. Here are the quick methods to solve/fix unfortunately Google Play has stopped error in Android:


How to fix unfortunately Google Play has stopped error

Method 1: Clear data for Google Play Store

  1. Go to settings >> Apps >> All
  2. Scroll down teh list of apps and select "Google Play Store"
  3. Tap "Clear Data"
  4. Restart device
  5. Now open Google Play and try to download/update an app
  6. If youre still getting the error, try the solution here: link
  7. If nothing works and youre not rooted, a factory reset is the last resort.
Method 2: For Custom Rom users
  1. Reboot into recovery
  2. Go to Wipe/format options and select "Wipe Cache" and "Wipe Dalvik Cache"
  3. Reboot system
  4. Open Google Play Store and download/update the app
  5. If you get the error, reflash your Gapps package again and wipe dalvik cache.
  6. If youre still getting the error proceed to steps below
  7. Download another compatible GAPPS package  for your custom ROM
  8. Reboot into recovery 
  9. Select install Zip and then flash the new GAPPS package
  10. Go to Wipe/format options and select "Wipe Cache" and "Wipe Dalvik Cache"
  11. Now reboot system and try to download the app via Google Play
If you are still getting the Play Store has stopped error after reflashing or flashing an entirely new Gapps package, you will have to flash an entirely new ROM followed by a compatible Gapps package. Then simply clear Cache/Dalvik Cache and reboot system. The error should now be solved.










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Thursday, September 8, 2016

How to Fix app could not be downloaded Error 403 in Google Play Store

How to Fix app could not be downloaded Error 403 in Google Play Store




The app could not be downloaded due to error 403 is a Google Play Store error that occurs while installing or updating any app or game. Chrome, Gmail, Flipboard, Viber, Clash of Clans, Hearthstone, Facebook app users have widely reported this error. The 403 error is less common in the latest Google Play Store app  (on OSs like Android 5.0 Lollipop and Android 6.0 Marshmallow) so make sure your version of the app is also updated. If you are still getting this error after performing the update. After researching on various Android help forums, I have compiled here a list of possible fix for the error 403 in Google Play:

How to fix error 403 in Google Play Store (app could not be downloaded error)


Method 1: Remove and re-add Google account 

This is a method used to solve most Play Store related error codes. These steps can be used to fix Error 927 and RPC:S-5:AEC-0, RPC:S-7:AEC Errors .
  1. Go to settings >> accounts >> Google  
  2. Select your Gmail >> click menu and select “Remove account” 
  3. Go back to settings >> Apps >> All>> select Google Play Store >> Clear cache and clear data 
  4. Again, from settings >> accounts >> select “add account” >> Select “Google” >> Add back your Gmail  
  5. Open Google Play Store app and install/update the app (game) that was giving you the error. 


 Method 2: Add Alternate Google account

  1. Some users have also solved this issue by using an alternative Gmail account for Google Play Store. 
  2. Create a new Gmail account 
  3. Go to settings >> Accounts >> select “add account” >> Add your new Gmail 
  4. Open Google Play Store >> Press Menu and select your new Gmail account 
  5. Install or update your app (game). 

 Method 3: Clear Proxy 

  1. Settings >> Wireless and Networks >> Select “More” >> Mobile Networks 
  2. Select APN >> Clear Proxy (simple click "proxy" and delete the address)
  3. Open Google Play app and then try to install the app/game. 
Related: How to fix update/download error 400 in Google Play Store

This is a fairly common issue in devices running JellyBean 4.2 and KitKat 4.4 operating systems. I havent heard of Lollipop 5 users reporting this error.  Hope one of the above methods solved the error code 403 for your Android device. If you have any other methods or solutions please post them in the comments below.



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Fixed DF DLA 11 DF DLA 12 error in Google Play Store

Fixed DF DLA 11 DF DLA 12 error in Google Play Store


Error retrieving information from server [DF-DLA-11] [DF-DLA-12]. Both of these Google Play Store errors pop up during app installation and specially during an app update. The first thing youd want to check is your internet connection. If your internet connection is too slow it may return the above errors. Also restart your phone or tablet and see if that fixed these Google Play errors. If the issue is still unresolved, fear not, this post has several easy solutions for these errors.



Another reason these errors pop up is if you have too many large size apps updating at once. In such case,  it is recommended that you update your apps one by one in Google Play Store. If the problem still persists, here are some possible ways to fix error retrieving information DF-DLA-11 and DF-DLA-12 errors in Google Play Store:

Screenshot showing Google Play update error[DF-DLA-11


Screenshot of Google Play Store download error DF-DLA-12


Method 1: Clearing Google Play Store app data

This solution involves clearing data for Google Play Store and Google Service Framework. This is the most used error fix on Android devices. It will come handy for other Android error codes as well.
  1. Go to Settings >> Apps >> All
  2. From the app list, select "Google Play Store"
  3. Tap "Clear Data"
  4. Again, from All >> select "Google Service Framework" >> "Clear Data"
If the error message is still popping up, also uninstall Google Play Store updates by navigating to Settings >> Apps >> All >> Google Play Store >> "Uninstall Updates". 


Method 2: Resetting app preferences

This is the second most effective solution for Google Play server errors. You will resetting your the settings of all of your apps and games. Note that this method wont remove data, multimedia files, login info or save games from your device.

Go to Settings >> Apps >> Press Menu or the three dots on top right >> Tap "Reset app preferences"

Method 3: Clear App Data 

While your app is installing or updating, cancel it by taping on the "x" icon. Now run the installation
once more. If you still getting the DF-DLA-11 error for a particular app, uninstall the app completely and then re-install it via Google Play Store. If its a system app, you wont be able to uninstall it, so youll just have to clear its data. To clear app data:
  • Go to Settings >> Apps >> All
  • Scroll down and select the app that you are unable to update or install due to this error
  • Tap "Force Stop" >> "Clear Data"
  • Open Google Play and update the app

Method 4: Connect to a different network

Firstly, turn off your router and turn it back on after 30 seconds. A lot people may get server errors because of temporary connection slowdown, and in such cases you may need to reset your router. Connect to Wi-Fi and see if you still get the DF-DLA-12 error while updating your app or game in Google Play.If you are connected to your Wi-Fi, switch to mobile data or a different Wi-Fi network and run the app update/installation on Google Play. The error may have been caused by a faulty network connection.

Method 5: Check your storage

Do you have a lot of apps installed? Maybe you have too many junk files. Try cleaning them up using apps like cleanmaster. You can also uninstall apps or games you rarely run.

    Final solution: Delete Google account 

    On this method, you will delete your Google account from settings and then simply add it back. This has solved many similar "error retrieving information from server" errors in Google Play store. The complete steps for deleting and adding your Gmail account on Android devices is mentioned here:  How to Fix Error 489 in Google Play Store.


    One of the above methods will likely solve this error and if you have any other fix for this Android error, please mention them in the comments. 


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    Wednesday, September 7, 2016

    How to fix Android error 926 in Google Play Store

    How to fix Android error 926 in Google Play Store



    Google Play Store Logo

    The Application could not be downloaded error 926 is a common Google Play error that has recently WhatsApp. More android games and apps are affected by this Play Store error. You can use similar methods as the ones used to fix error code 927. There are several methods to fix the Google Play Error Code 926, but the most effective ones are posted below. The same methods can be used to solve (Error code: -20).
    resurfaced. Due to this error users are unable to update or download apps like Facebook, Viber, HangOut and Google Play Music. The error can also pop up when you are trying to update your app. Example: Update for "Gmail" could not be downloaded due to an error (926)

    Before starting the steps below methods, try uninstalling and reinstalling the app and see if that solves the issue. Also, sometimes it might be Google server unavailable issue, which normally resolves automatically after few minutes.



    First Method: Clearing Data of Google Play and Google Services Framework

    This is the most widely used solution for most Google Play Store or Android App Market errors.

    1. Go to Settings >> Apps >> All
    2. From the list of apps, scroll down and select “Google Play Store”
    3. Tap “Clear Data”
    4. Now go back to the list of apps >> Select “Google Services Framework”
    5. Tap “Clear Data”
    6. Before doing the step below, backup everything in your Downloads folder.
    7. Again from the list of apps >> Select “Downloads”
    8. Tap “Clear Data”
    9. Now exit Settings and try downloading or updating the app from Google Play.

    Method 2: Removing and adding back Gmail account

    Another common method that has worked well to fix Google Play Error 927.

    • Go to Settings >> Accounts >> Select “Google”
    • Tap on your Gmail account (linked to Google Play)
    • Press Menu >> Tap “Remove account”
    • Again from Settings >> Accounts >> Select “Add account”
    • Select “Google”
    • Simply add back the account you deleted on step 3.




    Method 3: Uninstall Google Play Updates

    It is also possible that the error is caused by a bug in the latest Google Play App. Hence, reverting to the original version of the app may resolve the error, although temporarily since Google Play will automatically update itself.

    1. Go to Settings >> Apps >> All
    2. Scroll down and select “Google Play Store”
    3. Tap “Uninstall Updates” >> Tap “Ok”
    4. Now open Google Play and download/update your app


    One of the above methods have worked very well (Especially method 2) for most users. If you have any other fix or solution for Google Play Error 926, please mention them in the comments.


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    Monday, September 5, 2016

    How to Fix Error 194 in Google Play Store for Android smartphones

    How to Fix Error 194 in Google Play Store for Android smartphones


    The post has been updated and moved: Fix Google Play Store Error 194 on Android

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    How to Fix Error 961 in Google Play Store

    How to Fix Error 961 in Google Play Store





    The Unknown Error Code During Application Install: “961” or simply “Unknown install error 961” is a common Google Play error which stops you from downloading, installing or updating apps and games in the Android app store. I have got this error in different occasions while trying to download apps like Viber, YouTube, Facebook, Candy Crush and Clash of Clans in my Samsung Galaxy S5. A simple solution or fix for error 961 is to simply clear the cache of Google Play Store from the apps settings. Another method involves booting into recovery and then wiping the device cache of your Android phone or tablet. Here are the methods to fix unknown error 961 in Google Play Store

    How to Fix Unknown Error 961 Google Play Store

    Google Play Store

    Method 1: Clearing Data

    1. Go to Settings >> Apps (application manager)>> Scroll down and select “Google Play Store”
    2. Click “Clear Cache” and “Clear Data”
    3. Now open your Google Play Store app
    4. Install or update the app or game that was initially giving you the 961 error.

    Method 2: Wiping Cache via recovery

    This method has been helpful to users running custom ROMs like Cyanogenmod, Paranoid Android. SlimROM etc.
    1. Turn off your android phone or tablet
    2. Hold the volume up key and the power key at the same time. (alternatively, you might have to press volume down + power key for your particular device)
    3. When you see the boot screen, let go of the buttons.
    4. Use the volume down key to navigate to the recovery mode and select it by volume down
    5. If you are already in recovery mode, go to step 4.
    6. Use volume button to go to “Wipe Cache” and then press the power button to select it.
    7. Again, go to advanced menu >> select “Wipe dalvik cache”
    8. Go back to main menu, select “reboot system now”
    One of the above methods should work to solve Google Play Store error 961. If you have any other quick fix or a better solution please drop a comment.


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    Saturday, September 3, 2016

    How to fix error 489 in Google Play Store Android

    How to fix error 489 in Google Play Store Android


    Update for "app" could not be downloaded due to an error 489 in Google Play Store- This error can affect any app or game- Facebook, Viber, Dead Trigger, Clash of Clans etc. Most of the times this update/download error seems to resolve automatically after a few hours. In my case, it was due to a poor internet connection and when I switched to mobile data, the problem was solved. However, it can also occur sometimes due to a Google Play Store bug and may require you to clear data/cache of Google Play app. I have posted below two possible methods to fix error 489 in Google Play Store.



    How to Fix  Google Play Store Error 489 on Android Devices

    As shown in the image below the exact error format is like this: Update for “YouTube” could not be downloaded due to an error (489).

    Update for “YouTube” could not be downloaded due to an error (489)

    Method 1: Removing and adding Google account

    This is the same method used to fix other Google Play Errors like RPC:S-5:AEC-0, Error 924 and Error 907.
    1. Go to Settings >> Accounts >> Google
    2. Select your primary Gmail account >> Press menu button on your device and Select “Remove account”
    3. Again, Go to Settings >> Accounts >> Google >>Select “Add account” >> Choose “Google” >> “Existing “
    4. Add back the Gmail account you removed in the previous step
    5. Open Google Play Store app and download the app or game that was giving the error 489 initially



    Method 2: Checking network connection

    The 489 error is mostly resolved by resetting or changing your internet connection medium. Check your Wi-Fi speed by opening a normal website on your mobile browser. If it doesn’t open or takes too long to load, then your network is having some problems right now. Turn off torrents or anything that’s consuming the bandwidth. Try to run the installation again. If you have access to the router, turn it off and wait for 10-20 seconds. Then turn the router on again. Sometimes this resolves the slow connection issue and lets you download apps or games from Play Store without giving the error 489. If your connection is not fixed, you have to switch to a different Wi-Fi connection or you can use your mobile data for the installation, but the latter might cost you extra so don’t download a very large games via mobile data- unless you have subscribed for unlimited data plans.

    Method 3: Uninstalling and reinstalling the app

    If you are getting the Android error 489 during update, you may be able to fix it by simply uninstalling the app or game that you are trying to update, and then reinstall it in Google Play Store.

    Method 4: Clear cache for Google Play Store and Google Play Services

    1. Go to Settings >> Apps >> All
    2. Now from the app list select "Google Play Store"
    3. Tap "Force Stop" and "Clear Data"
    4. Similar from the app list select "Google Service Framework"
    5. Tap "Clear Data"

    Method 5: Uninstall Google Play Store updates
    Many Google Play Store errors are caused by operating system incompatibility with Android market. In such cases, uninstalling the latest Google Play updates will fix the error. 
    1. Go to Settings >> Apps >> All
    2. Select "Google Play Store"
    3. Tap "Uninstall Update"
    4. Open Google Play store and try to download/update your app or game
    Related: How to fix download/update Error 963 in Google Play

    Let us know if any of the above methods solved the error 489 in Google Play Store for your android device. If you have other methods or solutions please drop a comment.

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    Thursday, September 1, 2016

    How to fix error 495 in Google Play Store on Android smartphones and tablets

    How to fix error 495 in Google Play Store on Android smartphones and tablets


    The Error 495 is a Google Play Store error common among Android devices running older operating systems like Android 4.4 KitKat, 4.3 JellyBean and 5.0 Lollipop etc. This is the format of the error: "Facebook" could not be downloaded due to an error. (495). YouTube, Whatsapp and Viber are among the apps that are mostly affected by this error. The most effective fix for Google Play Store error 495 are mentioned below. There are several methods but each will take only few minutes and they’re very easy to follow:



    How to Fix Google Play Store Error 495 during Android app download/install

    Method 1: Clear Google Play Store cache and data

    1. Go to settings >> Apps >> All
    2. Scroll down and select “Google Play Store”
    3. Tap "Clear data”
    4. Repeat above steps to clear data for “Google Service Framework”


    Method 2: Reset app preferences

    This method will reset your app settings to default. It won’t delete app data.
    1. Go to Settings >> Apps (application manager)
    2. Tap the menu key or the three dotted settings icon
    3. Select “Reset app preferences”


    Method 3: Check Background data settings

    Make sure your background date is unrestricted. Many users who have turned this setting on to avoid data charges and that can later cause error 495 while updating or downloading apps in Google Play.

    1. Go to Settings >> Data usage
    2. Tap menu key or the three dotted menu icon on the screen
    3. Tap “Allow background data”
    4. Now you should be able to download/update app in Google Play


    Method 4: Check Access location

    1. From your App drawer select “Google Settings”
    2. Go to Location and turn everything on.
    3. If that didn’t solve the error continue to steps below
    4. Install VPN app like Hideman VPN
    5. Now open the VPN app and reset your location to a different one (example- UK)
    6. Now you should be able to download apps from Google Play


    Method 5: Uninstall Google Play Store updates

    This method has also worked for many users. Here you will reset Google Play Store app to the stock or older version. The Play Store app will update automatically later online.
    1. Go to Settings >> Apps >> All
    2. Select “Google Play Store”
    3. Tap “Uninstall Updates” >> OK
    4. Launch Google Play and you should no longer get the error.
    The last thing you can try is delete your Google account from settings and then add it back. Refer to this post: How to fix RPC-S:7:AEC error in Google Play Store.
     That has also solved error 495 for many android users. Do you have another fix for this issue? Drop a comment.


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