Fixed Error retrieving information from server RH 01
![An image showing server error [RH-01] in Google Play](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgSuPOCQjh9axzNQj8TKtUA45dGBybiCab764r1tHi8dJ7btYxRA3GSb5PN9ciwtTQEp50_0o2aVODBPz6iDjzMUeW1K6GYlwGp2IxcyAJbIgtdbtLPNLi3fa4fPqdPkph-6G841ouvEJtU/s1600/fix-error-retrieving-information-server-RH-01.jpg)
Method 1: Check date/ time
Go to Settings >> Date & Time. If the automatic date and time + Time Zone are incorrect, you will need to manually set it. Uncheck Automatic Date & Time and set the correct date/time+time zone.Now open try downloading an app or game in the Google Play Store.
Method 2: Clear Google Play Store Data
- Go to Settings >> Apps (Application Manager) >> All
- Scroll down and select Google Play Store
- Tap Force Stop >> Select Clear Data
- Again from Apps >> All >> Select Google Service Framework
- Tap Force Stop >> Clear Data
- Again try to download an app in the Play Store.
Method 3: Uninstall Google Play Updates
This is a common method to temporarily fix buggy Google Play updates by reverting the Play Store app to its factory/original version.- Go to Settings >> Apps >> All
- Scroll down and select Google Play Stores
- Tap Force Store >> Select Uninstall Updates
Method 4: Remove and add your Google account
For Method 4, follow the steps on this post: Fix Google Play Error RPC-S-5 RPC-S-7Did any of the above methods fix Error retrieving information from server RH-01 error message on your device? Leave us a comment and also suggest if you have a better solution.
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